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We hope that you love all your purchases from Goldie- However, we understand that sometimes things just don't work out! Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return. ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGES. Items must be in perfect condition to be accepted for return. TAGS MUST BE ATTACHED! No makeup or deodorant stains, perfume, dog hair, cigarette smell, or stains of any kind will be accepted. We do NOT offer exchanges. Other Final Sale items include all accessories, leggings, bodysuits, graphic tee's, sweatshirts, swimwear and athletic wear. Due to hygiene reasons, bodysuits, swimwear, leggings, etc, will NOT be accepted and you will have to purchase a $5 reshipment for us to ship those items back to you. RETURN INSTRUCTIONS: The customer is responsible for return shipping costs. Options are USPS and UPS. No return authorization is needed, simply ship your item to: Goldie, 209 Catface Drive, Inlet Beach, FL 32461 Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you. DAMAGED ITEMS Damaged items must be reported within 2 days of the receipt of your order. Please email us at info@thegoldieshop.com and forward photos of any damage. Color variation of merchandise due to computer monitor resolutions, lighting, and photography lenses are not qualified as damaged.